Help
FAQs
Samples, Legacy Brain™, membership and your Legacy Reward — answered.
Samples & Legacy Brain™
How do free samples work?
Request up to 3 numbered samples on the Free Samples page. Samples are labelled by code — for example MEN M01 or WOMEN W03 — so you judge the scent, not the name. Some are linked to released fragrances, some are unreleased.
What is the tester card?
Every sample comes with a tester card carrying its own QR code and unique ID. Scan it, or type the code on the Legacy Brain™ rating page, to open the rating form for that exact sample.
What do I rate?
A score from 1 to 5, whether you would buy it (yes, maybe or no), the scent characteristics you liked, and an optional comment.
Will my review be published?
Only if you tick the box allowing it, and only after we approve it. Ratings themselves stay private.
Membership & Legacy Reward
Is membership free?
Yes. A free account keeps your sample history, ratings and fragrance profile in one place.
How does the Legacy Reward work?
Each step adds 5% to one personal reward, up to 15%: rate a Legacy Brain™ sample, create your free membership, and complete your fragrance preference profile. Your account shows what you have completed and what you have unlocked. The reward is used once at checkout.
I rated as a guest. Do I lose my reward?
No. Create your free account (or sign in) on the same device and your rating is linked to it.
Legacy Brain™
Does Legacy Brain™ use AI?
Not today. Legacy Brain™ is the structured record of the feedback testers and members give us. It is the foundation for more personal fragrance guidance in the future — nothing is automated yet.
Can I change my preferences?
Yes — update your fragrance profile at any time from your account.
Orders
Where can I ask about an order?
Use the contact form and choose “An order” — we read every message.